Mellor Customer Care
Nationwide parts and support from leading bus manufacturer
Mellor’s market-leading range of buses deserves market-leading service. Our dedicated customer care team is committed to keeping your fleet moving.
Based on our vast experience supplying vehicles to major customers in the UK and overseas, we have invested in an extensive stock of parts to make sure that Mellor, along with our OE partners will have the right parts at the right time to minimise any operational disruption. Our products have been built using common industry parts which are readily available in the market. This will assist you with achieving the maximum uptime of your vehicles.
WARRANTY & SUPPORT
Our products are developed in partnership with best-in-class automotive equipment manufacturers. This will not only assure a robust and durable product but also a convenient network of technicians from Mellor and our authorised service partners that will ensure a rapid intervention in your fleet. Our teams are fully trained to support our innovative range of clean diesel and full electric zero-emission products.
Our product documentation and hand-over training programmes will allow you to perform all the regular preventive and corrective maintenance activities. On top of this, our experienced and professional aftermarket teams can offer multiple additional services including maintenance and product technical training, emergency accident repair activities, and customised technical advice to increase the profitability of your fleet operation and maintenance.